Legal Documents

Mbaje Terms & Conditions — Must Read Before Use

By using the Mbaje platform, you agree to these Terms & Conditions. All terms relating to accounts, payments, bonuses, and responsible gaming are clearly outlined here.

Last Updated: January 2026
Language: Bengali
Licensed Operator
Important Notice:

Please read these terms and conditions in full before creating an account or using Mbaje. They form a legally binding agreement between you and Mbaje.

  • Must be 18 years of age or older
  • One Account Per Person
  • Right to Amend Terms Reserved
  • Responsible Gaming Is Our Priority
15 Sections
Read time: ~8 min
SSL-secured platform
Licensed Operator

Key Terms Summary

Here's a quick overview of the key points before you dive into the details

🔞
Age Verification
The minimum age to use Mbaje is 18. Age and identity verification is mandatory at registration. Accounts found to belong to minors are closed immediately.
👤
Single Account Policy
Each person may only register one account. If multiple accounts are found, all of them may be closed and any funds held may be forfeited.
💰
Bonus Terms & Conditions
All bonuses come with specific wagering requirements. A set amount must be wagered before any bonus funds can be withdrawn.
🏦
Payments & Withdrawals
The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000. Large withdrawals may be held pending KYC completion.
🤝
Responsible Gaming
Mbaje is committed to responsible gaming. Self-exclusion, deposit limits, and session timers are always available, free of charge.
⚖️
Dispute Resolution
If a dispute arises, please contact Mbaje support in the first instance. If the matter remains unresolved, it can be escalated through the relevant licensing authority.
Section 01

General Terms & Conditions

These Terms & Conditions ("Terms") govern the relationship between the Mbaje online gaming platform and its users. By accessing Mbaje — whether via the website, mobile browser, or any other channel — you are deemed to have fully accepted these Terms.

These Terms & Conditions are available in both Bengali and English. In the event of any dispute, the English version shall prevail. Mbaje reserves the right to update these Terms at any time, and any changes will be announced via a notice on the website.

Keep in mind: Using Mbaje without reading these terms and conditions means any complaints raised later will not be considered. Please read everything carefully before you start.

Section 02

Registration & Account Management

Registering an account on Mbaje requires accurate and truthful information. Accounts created with false details may be suspended at any time, and any funds held may be withheld.

  • Each individual may hold only one account.
  • Opening multiple accounts using the same mobile number, email address, bank account, or device is strictly prohibited.
  • Keeping your account password confidential is your responsibility.
  • You may not allow anyone else to access or use your account.
  • If you suspect unauthorized access to your account, contact Mbaje Support immediately.

As part of KYC (Know Your Customer) verification, you may be asked to provide a copy of your National ID or passport. Large withdrawals may not be processed until KYC is completed.

Section 03

Age Restrictions & Minor Protection

Mbaje strictly ensures that no one under the age of 18 can access the platform. Date of birth is verified at registration, and identity documents may be requested if there is any doubt.

If a minor has access to your device Consider using parental control software. Mbaje places the highest priority on protecting minors.

If it is established that a minor has used an account, all transactions associated with that account will be voided and any funds held will not be returned.

Section 04

Deposits & Payment Methods

Deposits on Mbaje can be made via bKash, Nagad, Rocket, bank transfer, or cryptocurrency. Each method has its own processing times and limits.

Payment Methods Minimum Deposit Maximum Deposit Processing Time
BKash ৳500 ৳50,000 Instant
Nagad ৳500 ৳50,000 Instant
Rocket ৳500 ৳30,000 Instant
Bank Transfer ৳1,000 ৳5,00,000 1–3 business days
Crypto Equivalent to ৳500 Unlimited 1–30 minutes

Mbaje does not charge any deposit fees. However, your payment provider may apply their own charges. All deposits are processed in Bangladeshi Taka (BDT).

Section 05

Withdrawal Rules

A minimum balance of ৳1,000 is required to make a withdrawal from Mbaje. Withdrawals can only be processed to the same payment method used for the original deposit.

  • Once KYC verification is complete, funds are typically processed within 15–30 minutes.
  • First-time large withdrawals may be subject to additional verification.
  • Wagering requirements must be met before any bonus winnings can be withdrawn.
  • The daily withdrawal limit is ৳2,00,000 (different limits apply for VIP members).
  • If fraud is suspected, Mbaje may place a temporary hold on withdrawals pending investigation.
Section 06

Bonuses & Promotional Offers

Mbaje regularly offers a range of bonuses and promotions, each with its own terms. Please read the relevant promo terms before claiming any offer.

Welcome Bonus: A bonus is awarded to new members on their first deposit. To withdraw bonus funds, you must meet the specified wagering requirements (typically 5x–10x).

  • Bonuses are generally valid for 30 days. Any unused bonus will expire after this period.
  • Multiple bonuses cannot be active at the same time, unless the promotion's terms state otherwise.
  • Bonus funds cannot be withdrawn directly — they may only be used for placing bets.
  • Mbaje reserves the right to modify or cancel any bonus offer at any time.
  • If bonus abuse or manipulation is established, your account may be suspended.
Section 07

Gaming Rules & Outcomes

All games on Mbaje use RNG (Random Number Generator) technology verified by independent third parties. Manual interference with game outcomes is not possible.

For Sports Betting, outcomes are determined based on the official match result. If a match is cancelled or incomplete for any reason, bets will be refunded or settled in accordance with Mbaje's own rules.

If a technical error causes incorrect odds to be displayed, Mbaje reserves the right to void the affected bet. The original stake will be refunded in such cases.

Section 08

Prohibited Activities

The following activities are strictly prohibited on Mbaje and may result in account termination:

  • Fraud, hacking, or any attempt to gain unauthorized access to the system
  • Bonus System Abuse or Manipulation
  • Using the Platform for Money Laundering
  • Operating Multiple Accounts
  • Using another person's account credentials
  • Placing bets on corrupted or match-fixed events
  • Placing bets using automated bots or software
  • Exploiting technical vulnerabilities in the platform
Section 09

Account Suspension & Termination

Mbaje may suspend or permanently close any account for the following reasons:

  • Breach of Terms
  • Providing False Information
  • Suspected Money Laundering
  • Account Access by a Minor
  • Extended inactivity (over 12 months)

For accounts that remain inactive for an extended period, a maintenance fee of ৳50 per month may be deducted from the account balance. The balance will not, however, fall below zero.

Section 10

Privacy & Data Protection

Mbaje is committed to protecting users' personal data. Full details on how information is collected, stored, and used can be found in our Privacy Policy.

Your data is never sold to third parties. Information may only be shared when required by law or directed by a regulatory authority.

Section 11

Responsible Gaming

Mbaje places responsible gaming at the top of its priorities. We believe gaming is for entertainment — not as a source of income.

The following tools are available free of charge to all members:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Session Timer: Automatically logged out after a set period of inactivity.
  • Cooling-Off: Take a temporary break ranging from 1 day to 6 weeks.
  • Self-Exclusion: Account suspension ranging from 6 months to permanent closure.

Need Help? If you're experiencing a gaming problem, contact support or Responsible Gaming Page Visit us.

Section 12

Limitation of Liability

Mbaje strives to deliver the best possible service but is not liable for the following:

  • Session Loss Due to Internet Disconnection
  • Third-Party Payment Gateway Errors
  • Losses resulting from the user's own negligence
  • Unexpected Technical Failure or Server Downtime
  • Third-Party Game Provider Errors

In all circumstances, Mbaje's maximum liability is limited to the current balance in your account. Mbaje is not responsible for any indirect or consequential losses.

Section 13

Changes to Terms

Mbaje reserves the right to modify these terms and conditions, in whole or in part, at any time. Any changes will be announced on the website and reflected in the "Last Updated" date.

Continuing to use the platform after any changes are made will be considered your acceptance of the updated terms. We recommend checking this page regularly.

Section 14

Dispute Resolution

For any disputes or complaints, please contact Mbaje customer support first. We aim to respond within 48 hours, and most issues are resolved directly.

If a direct resolution is not possible, independent dispute resolution is available through our licensing authority — completely free of charge.

These Terms are governed by international law. Any legal disputes shall be resolved through arbitration.

Section 15

Contact

If you have any questions about these Terms & Conditions, please get in touch with us:

  • Email: support@mbaje.bet
  • Live Chat: Click the chat icon in the bottom-right corner of the website
  • Time: 24 hours a day, 7 days a week

Our support team speaks Bangla and typically responds within 2 hours.

Common Questions About the Terms

You can legally use the platform, but it may still work against you — because using it means you've accepted these terms, whether you've read them or not. It's worth reading through once to avoid any issues down the line.

Say you receive a ৳1,000 bonus with a 5x wagering requirement. You'd need to place a total of ৳5,000 (1,000 × 5) in bets before withdrawing the bonus funds. It's based on total wager amount — wins and losses don't matter.

When the Terms are updated, a notice will be posted on the website and the "Last Updated" date on this page will change. For significant updates, a notification may be sent to your registered mobile number or email address.

If an account is terminated due to a breach of these Terms, any funds held may be forfeited. However, if you voluntarily self-exclude or close your account, you will be given the opportunity to withdraw your remaining balance.

Start by emailing support@mbaje.bet or reaching out via live chat. We typically respond within 48 hours. If the issue remains unresolved, you have the option to appeal to our licensing authority.

Terms clear? Get started now!

Done reading Mbaje's terms and conditions? Go ahead and create your account to start enjoying safe gaming.

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